AI agents for business operations: where they help and where to keep a human in the loop
What an AI agent actually is, the kinds of operational work it handles well, the risks to design for, and how to start with a first agent that earns its keep.
Blog
Practical guides for growing IT teams.
Short, useful articles on cloud, cost, AI, automation, security and managed IT.
A monthly AWS cost checklist for growing businesses
Ten practical checks to run once a month that find the most common sources of AWS waste, from idle servers and forgotten snapshots to logs that are kept forever.
An AWS security baseline: the settings to check first
The foundational AWS security controls every account should have: protected root user, IAM Identity Center, least privilege, logging, threat detection and safe storage defaults.
Backups and disaster recovery in plain language
What RPO and RTO mean, how the 3-2-1 and 3-2-1-1-0 rules protect you from ransomware, what to back up, and why a backup you have never restored is only a hope.
Build, buy or integrate: choosing the right internal tools
A practical way to decide whether to buy software, connect the tools you already have, or build something custom, and how to keep a custom build small and maintainable.
Planning a cloud migration: the 7 Rs and a step-by-step plan
How to decide what to move to the cloud, what to change on the way, and what to leave alone, using the seven migration strategies and a practical project plan.
What managed IT support should include: a checklist for choosing a provider
The services a good managed IT provider should cover, from monitoring and patching to onboarding, backups and security, and the questions to ask before you sign.
A practical security baseline for Microsoft 365 and Entra ID
The settings that protect most Microsoft 365 tenants: multi-factor authentication, security defaults or Conditional Access, protected admin accounts, and clean user lifecycle.
Designing a reliable office network: a practical guide
How to plan an office network that stays fast and secure: wired foundations, Wi-Fi placement, VLAN segmentation, guest isolation, redundancy and documentation.
RAG explained: making AI answer from your own documents
Retrieval-augmented generation in plain language: how it lets an AI model answer from your policies, manuals and knowledge base, how it works, and what makes it reliable.
Secure remote access: from VPNs to zero trust
How traditional VPNs compare with zero trust network access, what zero trust actually means, and practical steps to make remote and hybrid working safer.
Infrastructure as code with Terraform: a practical starting guide
Why defining infrastructure as code pays off, how to structure a Terraform project, where to keep state safely, and the habits that keep it maintainable.